Work History

IBM iX | Columbus, Ohio | Sep 2017 – Present
Senior Managing Consultant, Integrated Experience Strategy

I currently lead IBM iX’s Integrated Experience Strategy offering, a blend of branding & brand strategy with consumer / customer experience strategy. I work with and lead cross-disciplinary teams that consist of creative, user experience, technology and strategic experts to solve real problems that real people have in differentiated, branded ways.

Resource/Ammirati | Columbus, Ohio | Aug 2010 – Sep 2017
Director / Associate Director, Brand Strategy
Associate Director / Senior Strategist / Strategist, Social Strategy
Manager, Client Service

  • Served as the lead experience strategist & brand strategist on multiple concurrent, national accounts, both delivering experience strategy work as well as directing work across multiple disciplines to serve client & customer needs.
  • Executed the national implementation of a first-in-category ecommerce experience across desktop and mobile touchpoints, directing strategy creation and serving as a consultant throughout implementation.
  • Participated in & led scaling the Social offering within the agency, focusing specifically on the social strategy, data & listening.
  • Managed the firm-client relationship and multi-million dollar North American project portfolio for a global consumer packaged goods brand.

Additional Experience

Bank of America | Product Manager Intern | Dublin, Ireland | Jun 2009 – Aug 2009
American Municipal Power | Staff Writer | Columbus, Ohio | Sep 2005 – Jul 2008
AOL Time Warner | Web Editor Intern | Columbus, Ohio | Jan 2005 – Jun 2005


The Ohio State University Fisher College of Business
Masters of Business Administration, Marketing & Innovation
2008 – 2010

The Ohio State University
Bachelor of Science, Business Administration – Marketing
Bachelor of Arts, Journalism
2001 – 2005

Relevant Skills

Strategy & Consultation
Branding & Brand Strategy
Communications Planning
Ecommerce Strategy
Experience Strategy
Primary & Secondary Research
Social Strategy

Creative Briefs
Experience Maps
Strategic Insights & Frameworks

Combustion Ideation
Design Thinking
Workshop Facilitation

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